We accept a variety of payment methods, including major credit cards, PayPal, and bank transfers. Secure payment instructions will be provided during the service agreement process.

Absolutely! We understand that every business has unique needs. Our team is flexible and ready to tailor our services to match your specific requirements. Feel free to discuss your customization needs during your initial consultation.

Project start times can vary depending on current workload and the specific details of your project. Typically, we can begin within a week after finalizing the service agreement and receiving any necessary access credentials. We'll provide a more precise timeline during our initial discussions.

Your satisfaction is our priority. We offer a set number of revisions for each service, which will be outlined in your service agreement. Additional revisions beyond this scope may incur extra charges at a predetermined rate.

Completion times vary based on the service complexity, your specific requirements, and our current queue. We'll provide an estimated timeline before starting work and keep you updated on progress.

We strive for excellence in every project and offer a satisfaction guarantee. If you're not satisfied with the results, we'll work with you to make it right. Specific guarantee details are included in each service agreement.

Client confidentiality and data security are paramount. We adhere to strict privacy policies and use secure methods for communication and file sharing. Sensitive information is handled with the utmost care and discretion.

We understand that circumstances change. Cancellation policies are outlined in our service agreement, including any potential fees or charges. For the best outcome, we recommend discussing any issues with us as soon as they arise.

We offer post-service support as specified in our service agreements. For additional support or new issues, you can reach out to us via email at hello@zipsitesolutions.com, and we'll be happy to assist.